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Patient Flow Podcast

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Better Patient Flow = Better Patient Care at Freeman Health System

Anita Bowers, IT Clinical Analyst for Freeman Health System in Joplin, Missouri joins us for this episode of the Patient Flow Podcast.  Bowers discusses how improvements in Freeman’s patient flow processes have made it possible to help a patient get to the right bed in a timely manner, as well as receive the services they need throughout their care journey.

Episode Breakdown:

  • TeleTracking experts are always available to work through process changes and implement new work flows that ultimately enable better care for patients.
  • Freeman has been an early adopter for solutions like Community Access Portal and On Call Scheduling. It has been a positive experience to provide valuable, thoughtful feedback and see it turn into enhancements.
  • Employee engagement is strong because executives and leaders are focused and passionate about patient flow and making sure everyone understands the end goals.
  • Next steps include implementing patient dashboards, reconfiguring all patient portal views and implementing iconology.

Listen to this episode:

Speaker Bio:

Anita Bowers
Clinical Analyst III

Anita Bowers is an IT Clinical Analyst for Freeman Health System in Joplin, Missouri. For more than 20 years, Anita has implemented and supported numerous clinical applications in a variety of settings including hospital, physician offices, specialty clinics, home health and hospice agencies. She also has over 10 years’ experience in project management, process documentation, and training.  Anita graduated from Missouri Southern State University with a BS degree in Psychology.


Categories: Patient Access, Patient Flow, TeleTracking