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Patient Flow Podcast

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Nursing & IT – Collaborating and Transforming Care

St. Joseph Hospital is a 463 bed Catholic nonprofit hospital located in Orange County, CA (part of St. Joseph Health System which is a 15 hospital system).  Hospital leadership knew something had to be done to address left without being seen, ED diversions, delayed patient discharges, etc. in order to streamline care.

In this episode you’ll hear from Carmen Ferrell, Executive Director of Nursing, and Paul Anthony Tuccio, IT Operations Manager, and their unique collaboration to improve the metrics above.  In less than two years they’ve drastically moved the needle – improving discharge times, LWBS, bed turn times, readmission rates and patient satisfaction scores.

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Categories: Uncategorized

Rapid Improvements Lead to Positive Patient & Caregiver Experience

McLeod Health is a seven hospital system with 931 acute licensed beds serving more than one million people in Florence County, SC.   In the latest episode of Patient Flow Podcast, Lee Wallace, a former EMT and the Director of Patient Flow, shares how the health system has used rapid improvement events to positively impact their patient flow strategy.  Lee also discusses how:

  • Prioritizing patient discharges is critical to creating capacity for new patients.
  • Precision patient placement is leading to dramatic decreases in the number of internal patient transfers.
  • Physicians are now speaking the same language as nurses, nurses are speaking the same language as case managers, and case managers are speaking the same language as both.

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Categories: Patient Flow

RTLS Patient & Staff Tracking at The Royal Wolverhampton NHS Trust

In this episode of the Patient Flow Podcast we sat down with Clare Nash, Clinical Programme Manager at The Royal Wolverhampton NHS Trust (RWT).  RWT has been using RTLS as an enabling technology (integrated with TeleTracking’s Capacity Management Suite) to locate, in real-time, thousands of assets, hundreds of patients and more than 4,000 caregivers.  Their results after three years are quite astonishing:

  • Awarded the Patient Safety and Care Award for their Safe Hands program
  • Tracking the performance of more than 4,000 clinical staff
  • Time to find a tagged asset is less than 25 seconds
  • 75% of discharged patients leave their RTLS wrist badges in a drop box before leaving the hospital – automatically notifying housekeeping to clean the bed

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Categories: Uncategorized

TeleTracking’s Chris Johnson on TechVibe Radio

TeleTracking’s Chris Johnson, Chief Solution Officer, was recently interviewed (January 6, 2017) by Audrey Russo and Jonathan Kersting of TechVibe Radio, the Pittsburgh Technology Council’s weekly show.  Chris talked about the complete transparency and visibility that TeleTracking provides across the continuum of care—solutions that give time back to caregivers and make it possible for them to do the work that’s their true calling.  He also discussed our mission-oriented culture and the entrepreneurial spirit that drives us to ensure that no one will ever wait for the care they need.

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Categories: Uncategorized

New Ways to Serve All – UNM Health System

At the University of New Mexico Health System cultural change leads to improved patient flow and patient care.

Geographically, New Mexico is the fifth largest state in the United States and home to 2 million residents.  Healthcare needs for this vast population are served by 28 acute care hospitals, nine of which are critical access hospitals having 25 beds or less.  UNM is the state’s flagship facility, providing the only level one trauma center, the only safety net hospital, and the only academic medical center.

The system uses TeleTracking to manage patient flow and provide timely access care.  However, in 2014, things were very different, very taxing and all manual.  “We knew something needed to change,” says Dr. Irene Agostini, Chief Medical Officer.

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Categories: Patient Flow

The Essentials: 2017 Regulatory and Compliance Requirements for Patient Flow

2017 is right around the corner and there are new regulations and requirements that will have a direct impact on patient flow.  Spend some time with Jodi L. Eisenberg, MHA, CPHQ, CPMSM, CSHA, Sr. Director, Accreditation Education Programs, Vizient, Inc. and learn about the essential regulatory and compliance requirements for patient flow.

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Categories: Patient Flow, Webinar

The DAISY Foundation & TeleTracking – Recognizing Extraordinary Nurses

The DAISY Foundation recognizes nurses for the extraordinary care they provide every day.  Learn about a new award focused on nurses using patient flow to provide a seamless experience for patients and families with Cynthia D. Sweeney, Executive Director of The DAISY Foundation, Nanne Finis, Vice President, TeleTracking Advisory Services and Julie Atkins, a DAISY Foundation honoree.

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Categories: DAISY Foundation
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